FAQ
Find answers to common questions
Open Consult, choose a profile, and select an available chat or call option. Follow the prompts to sign in and confirm. Rates and availability are shown on the service before you start.
Sign in and open Wallet to view the available top-up options and your transactions. Review the amount and payment details before confirming.
Open Consultations from your account to review available session history. If you need help locating a transaction, email support with its date and reference.
Cancellation and refund eligibility depends on the service and its status. Please read our Cancellation Policy and Refund Policy. For a technical issue, contact support with the session or payment reference so the team can review it.
Open Free Kundli or Reports and follow the required details and on-screen instructions. Check the information you enter before generating a result.
No. Astrology content and consultations are for personal reflection and general information. They do not replace advice from a qualified medical, legal, financial, or mental-health professional.
Email support@astrozomic.com. Include your account email and relevant session or payment reference, but never send your password or full card number.
